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Repair Shop Management - Now in public beta · Puerto Rico

Repair shop ops,
finally unified.

Track every repair, part, and client across all your offices. Built for repair shops — from intake to delivery.

✓ Multi-office ready✓ Role-based access✓ Mobile responsive
app.servicehistory.net / dashboard
ServiceHistory
Dashboard
Service Orders
Inventory
Clients
Queue
Invoices
Reports
Active Jobs
24
↑3 this week
Completed
142
↑12% MoM
Waiting Parts
7
2 critical
Overdue
3
↑ 1 today
Recent Service TicketsView all
Rainbow SRX — M. Santiago
In Progress
Rainbow Silver — J. Rivera
Ready
Rainbow SRX PowerNozzle — L. Ortiz
Waiting Parts
Rainbow E2 — R. Delgado
Overdue
Rainbow Black — C. Nieves
Complete
Features

Everything your shop and service center needs

From intake to invoice — every workflow your electronics repair team relies on, built in and connected.

Service Orders & Repair Queue

Full repair lifecycle from RECEIVED to CLOSED. 12 tracked statuses, technician assignment, and a dedicated pickup queue — all synced in real time.

Parts Inventory & Stock Control

Dual stock pools — purchased and warranty — tracked separately. Purchase orders, supplier management, and inter-office consignments built in.

Estimates & Invoices

Create itemized estimates with warranty line items ($0.00 automatically). Convert to invoice in one click.

Multi-Office Management

Operate multiple locations from one account. Row-level security isolates each office's data. Organization-level managers see the full picture.

Role-Based Access Control

8 system roles and 39 fine-grained permissions across 10 modules. Toggle access per role dynamically — no code changes needed.

Client & Asset Profiles

Full service history per device. Client profiles with all their assets, repair history, and invoices in one place. Never lose context on a return visit.

How it works

Running in under an hour

No IT consultant. No migration project. ServiceHistory is designed to go live the day your team signs up.

01

Create your organization & offices

Set up your organization, add your office locations, and configure your team roles. Takes about ten minutes with the guided setup.

02

Invite your team with the right roles

Add technicians, front desk, and managers. Each employee gets exactly the permissions their role requires — no over-sharing, no confusion.

03

Open service orders as devices come in

Log the device, client, and symptoms at intake. The repair moves through the queue automatically as your team updates each status.

04

Estimate → invoice → payment → done

Create an itemized estimate, get client approval, convert to invoice, collect payment. Warranty parts zero out automatically — no manual math.

71 +
API endpoints ready
39 +
Granular permissions
12
Repair status stages
Access Control

The right access for every role

8 built-in roles, fully configurable. Your team sees exactly what they need — nothing more.

Organization President
Full access across all offices and settings.
Office Admin
Manages staff, settings, and reports per office.
Service Tech Lead
Oversees repair queue and approves estimates..
Service Technician
Updates service orders and logs parts used.
Front Desk
Intake, clients, queue, and payment collection.
Inventory Manager
Stock, purchase orders, and supplier control.
Representative
Client-facing: estimates and service status only.

Ready to run a tighter shop?

A better way to manage every repair.

Puerto Rico-based support.